Privacy Policy

Last Updated: July 12, 2025

Welcome to diycraftsart.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Shopify store or make a purchase from us.

By using our website, you agree to the terms of this policy. If you do not agree, please do not access or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Contact details (name, email, phone number, shipping/billing address)

  • Payment information (processed securely via Shopify Payments, PayPal, or other gateways)

  • Account credentials (if you create a customer account)

  • Communications (customer service inquiries, feedback)

Automatically Collected Information

  • Device and browser data (IP address, operating system, browser type)

  • Cookies and tracking technologies (see Section 5)

  • Website usage data (pages visited, time spent, referral sources)

Third-Party Data

  • Information from social media (if you log in via Facebook, Google, etc.)

  • Analytics providers (e.g., Google Analytics)

  • Marketing and advertising partners

2. How We Use Your Information

We process your data for the following purposes:

  • Order Fulfillment: To process purchases, payments, and deliveries.

  • Customer Support: To respond to inquiries and provide service.

  • Marketing: To send promotional emails (you may unsubscribe anytime).

  • Improvements: To enhance website functionality and user experience.

  • Security: To prevent fraud and unauthorized transactions.

  • Legal Compliance: To meet tax, regulatory, or law enforcement requirements.

3. Sharing Your Information

We only share your data under these circumstances:

  • Service Providers: With Shopify, payment processors, shipping carriers, and IT services (only as necessary).

  • Legal Obligations: If required by law (e.g., court orders, tax audits).

  • Business Transfers: In case of mergers, acquisitions, or asset sales.

We do not sell your personal information to third parties.

4. International Data Transfers

As a global business, your data may be transferred to and processed in countries outside your residence (e.g., Shopify’s servers in the U.S.). We ensure adequate safeguards (e.g., GDPR Standard Contractual Clauses) for cross-border transfers.

5. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences (e.g., shopping cart items).

  • Analyze site traffic via tools like Google Analytics.

  • Deliver targeted ads (opt-out via browser settings or ad networks).

You can disable cookies in your browser, but some website features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to data processing.

  • Withdraw consent (e.g., for marketing emails).

  • Request data portability.

To exercise these rights, contact us at [Your Contact Email].

7. Data Security

We implement measures like SSL encryption, secure payment processing, and access controls. However, no online transmission is 100% secure—please use strong passwords and protect your account.

8. Children’s Privacy

Our website is not intended for children under 13 (or the legal age in your jurisdiction). We do not knowingly collect their data.

9. Policy Updates

We may update this policy periodically. Changes will be posted here, with the "Last Updated" date revised.

10. Contact Us

For questions or requests regarding your privacy, email us at:

  • Email: customer-service@diycraftsart.com